Value added service

A value added service for every event of the year

Background Our partnership with the UK's 14th largest law firm. 

Irwin Mitchell has an established national office network covering 13 offices across the UK. The firm employs over 2,800 staff including over 1,300 legal trained personnel and has helped over 1 million clients in its 104-year history. Irwin Mitchell is the 11th largest law firm in the UK and amongst the top 50 in Europe. 

We started working with Irwin Mitchell in January 2017 after the firm reviewed its brand collateral purchases and wanted to bring together both print and merchandise to serve its marketing and events teams’ needs. 

Challenge A need to ensure high quality on-brand print and branded merchandise.

We hold Irwin Mitchell’s stock in storage and each office uses our web-to-print ordering system to place orders for next day delivery. With a busy schedule of attending around 400 events each year, Irwin Mitchell needs to ensure high quality on-brand print and branded merchandise is available in rapid timescales across its network of offices and event venues. This is particularly important when events are on, as busy staff members are often last on site, have very few resources and need collateral ‘there and then’.

Streamline's Solution A tailor made web-to-print solution.

To meet the challenge, we created a tailor-made solution, taking on existing stocks and adding valuable pick, pack, fulfilment and returns procedures to meet our client’s needs. Users can view a live stock of items online, and call-off or place new orders as and when required.  

  • Promotional merchandise
  • Corporate print
  • Event and exhibition display items
  • Direct mail and fulfilment 
Added Value Perfect delivery.

Our client was looking for innovative merchandise ideas and a more flexible supplier who could answer the needs of their business. Their users can now order stock items until 12 noon and get a national next day delivery before 9.30am.

We have also facilitated Irwin Mitchell’s specific needs by making bespoke changes to the online ordering system to ensure we account for any return of stock items. 

Man working in delivery with branded jacket

Contact

Like what you see? Give us a call or send us an email to see how we can bring your brand to life.

When it comes to branded items, consistency is paramount in showcasing your brand identity—we oversee that right through production. We will ensure your products carry an impression of quality in every communication.

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