The DPA & GDPR May 2018
We and this website comply with the DPA (Data Protection Act 1998) and already comply with the GDPR (General Data Protection Regulation) effective from 25 May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.
What information do we collect?
We may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)
- information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
- information that you provide to us for the purpose of registering with us
- information that you provide to us for the purpose of subscribing to our website services, email notifications and / or newsletters;
- any other information that you choose to send to us
What are cookies? Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
|Name of Cookie||Name of Provider||Purpose|
|PHPSESSID||Site||Temporary cookie for storing browsing session ID|
|cookie-pane||Site||Used to identify when the cookie pane is no longer needed to be displayed|
|_ga||Used for Google Analytics.|
|_gid||Used for Google Analytics.|
|hjClosedSurveyInvites||Hotjar||This cookie is set once a visitor interacts with a Survey invitation modal pop-up. It is used to ensure that the same invite does not re-appear if it has already been shown.|
|hjDoneSurveys||Hotjar||This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.|
|hjIncludedInSample||Hotjar||This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.|
|hjShownFeedbackMessage||Hotjar||This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.|
|PGUSR||Bing||Used for Bing Analytics|
|ipv6||Bing||Used for Bing Analytics|
|MUID||Bing||Used for Bing Analytics|
|_SS||Bing||Used for Bing Analytics|
|_RwBf||Bing||Used for Bing Analytics|
|_FS||Bing||Used for Bing Analytics|
|SRCHUSR||Bing||Used for Bing Analytics|
|SRCHUID||Bing||Used for Bing Analytics|
|MSCC||Bing||Used for Bing Analytics|
|SRCHS||Bing||Used for Bing Analytics|
|_EDGE_V||Bing||Used for Bing Analytics|
|_EDGE_S||Bing||Used for Bing Analytics|
|SRCHD||Bing||Used for Bing Analytics|
|ict_master||Infinity||Infinity phone tracking|
|ict_0||Infinity||Infinity phone tracking|
|ictf_il2299||Infinity||Infinity phone tracking|
|ictf_in2299||Infinity||Infinity phone tracking|
|ictf_master||Infinity||Infinity phone tracking|
|_ga||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|_gid||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|_mcid||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|OptanonAlertBoxClosed||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|OptanonConsent||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|MC_PLUMS_LOGIN||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|_mcga||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|MC_USER_PROFILE||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|MC_USER_INFO||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|optimizelyEndUserId||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|__zlcmid||Mailchimp||Used for mailchimp tracking and mailchimp widget|
|__tawkuuid||.tawk.to||Used for displaying the tawk.to widget|
|TawkConnectionTime||.tawk.to||Used for displaying the tawk.to widget|
|__cfduid||.tawk.to||Used for displaying the tawk.to widget|
|_ga||.tawk.to||Used for displaying the tawk.to widget|
|__tawkuuid||.tawk.to||Used for displaying the tawk.to widget|
|_gid||.reviews.co.uk||Used for displaying the reviews.co.uk widget on the site and the functionality along with that|
|reviewPath||.reviews.co.uk||Used for displaying the reviews.co.uk widget on the site and the functionality along with that|
|_ga||.reviews.co.uk||Used for displaying the reviews.co.uk widget on the site and the functionality along with that|
|_drip_client_2437764||.reviews.co.uk||Used for displaying the reviews.co.uk widget on the site and the functionality along with that|
|__cfduid||.reviews.co.uk||Used for displaying the reviews.co.uk widget on the site and the functionality along with that|
|DSID||.doubleclick.net||Used for the doubleclick advertising system provided by Google|
|IDE||.doubleclick.net||Used for the doubleclick advertising system provided by Google|
|MUIDB||bat.bing.com||Used for advertising purposes|
|__cfduid||.cloudflare.com||Used for creating a secure link between the user and Cloudflare services|
|CONSENT||Flippingbook.com||Used for Flipping book functionality|
|NID||Flippingbook.com||Used for Flipping book functionality|
|Viewed--527870||Flippingbook.com||Used for Flipping book functionality|
|ViewerID||Flippingbook.com||Used for Flipping book functionality|
|_ga||Flippingbook.com||Used for Flipping book functionality|
|_gid||Flippingbook.com||Used for Flipping book functionality|
Using your personal information
We may use your personal information to:
- administer the website
- improve your browsing experience by personalising the website
- enable your use of the services available on the website
- send you goods ordered via the website
- send statements and invoices to you, and collect payments from you
- send you general (non-marketing) commercial communications
- send you email notifications regarding the services you use on this website
- send you our newsletter and other marketing communications relating to our business which we think may be of interest to by email
- provide third parties with statistical information about our users – but this information will not be used to identify any individual user
- deal with enquiries and complaints made by or about you relating to the website
- verify compliance with the terms and conditions governing the use of the website
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not, without your express consent, provide your personal information to any third parties for the purposes of direct marketing.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law
- in connection with any ongoing or prospective legal proceedings
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
International Data Transfers
Information which you provide may be transferred to countries which may not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website (like reviews of products or blog comments etc.) will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password- and firewall-protected servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
- the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to firstname.lastname@example.org In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Tracking software used includes, but is not limited to:
- Google Analytics
- Lead Forensics
- Infinity Call Tracking
Adverts and Sponsored Links
This website does not contain sponsored links and adverts.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.??
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party antivirus software or similar applications.
Contact & Communication
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Personal information is kept private and stored securely until a time it is no longer required or has no use for Streamline Corporate.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products / services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about products, services and / or news we supply / publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or email us directly email@example.com and request to be removed). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).
Shortened URLs - URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and Streamline Corporate cannot be held liable for any damages or implications caused by visiting any external links mentioned.
In the instances of online ordering, we do work with courier companies for the shipping of goods ordered. To be able to send items out of our warehouse to the correct location marked with the correct contact information, your details will be shared with selected courier companies.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. Use our social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile, feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Resources & Further Information
Overview of the GDPR - General Data Protection Regulation
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
May 2018 Edited & customised by: Streamline Corporate Ltd